Step 1:
 

Start by visiting the landing page of the RFSOATS then navigate to the services below and choose create request

Step 2:
 

On the client request page choose request type by setting:

  1. document classification
  2. request type

Step 3:
 

If the client haven't applied in the system they must proceed to the client information.

but if they already applied before, client can now continue to use the access code

Step 4.b:
 

Forgot the access code?
Click the link "Haven't received an email yet?"

or continue to use the access code if you already have it

Step 4.c
 

Resend to email
Click the link "Haven't received an email yet?"

enter the email and click "Resend code"

Step 5:
 

check your email box or spam to get access code

Step 4.a:
 

Input client information

  1. First Name
  2. Middle Initial (MI)
  3. SurName
  4. Suffix
  5. Sex
  6. Email
  7. Contact Number
  8. Address

then click "Sign up"

Step 6:
 

Verify client information
To verify client information, click the "Use code" button.


once the use access code form appear, input the following information needed:

  1. Client name
  2. Email
  3. Access code

then click "Submit"

If client information is verified the system will display the verified client data where they can update it

Step 7:
 

Upload client id
Update all necessary information once validated and upload valid ID.

  1. Philippine Passport
  2. Driver's License issued by the Land Transportation Office (LTO)
  3. Unified Multi-Purpose ID (UMID) issued by the Social Security System (SSS)
  4. Professional Regulation Commission (PRC) ID
  5. Voter's ID issued by the Commission on Elections (COMELEC)
  6. Postal ID issued by the Philippine Postal Corporation (PHLPost)
  7. National Bureau of Investigation (NBI) Clearance
  8. Police Clearance
  9. Government Service Insurance System (GSIS) ID
  10. Senior Citizen ID
  11. Overseas Workers Welfare Administration (OWWA) ID
  12. OFW ID Card
  13. PhilHealth ID
  14. Department of Social Welfare and Development (DSWD) ID
  15. Barangay Certification with a photo and signature

then click "Save Changes"

Step 8:
 

Input document information
Choose the applicant type:

  1. Government Agency
  2. Business
  3. Citizen

if you input government agency or business as application type you have to enter the business name
after that input all documents and information required for your request

Note: Required documents and information may vary depending on what is being requested

Step 9:
 

Choose what office to send the request

Step 10:
 

Agree to certification and data privacy concent

Step 11:
 

Once everything is done click the "Submit request" button

Note: The system will alert the client once an information or document is not provided or missed